Return Policy If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. long details Seller Service On-time Delivery If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe). The seller must comply with other relevant requirements (guarantee, return, etc.) that may be applicable depending on your location as buyer. For instance, in most EU countries you are generally entitled to a 2-year legal conformity guarantee and 14-day free return (please note that in case of return, the buyer needs to cover the cost of returning the products to the seller). See more details about Seller Guarantees Buyer Protection Protecting Your Purchase from Click to Delivery Full Refund if you don't receive your order You will get a full refund if your order does not arrive within the delivery time promised by the seller. Full or Partial Refund , if the item is not as described If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.